1 Introduction
CasinoLive (referred to hereinafter as "we", "the platform", or "the website") is an online entertainment and betting service provider. These terms and conditions apply to the use of CasinoLive's website, mobile platform, and all associated services.
By creating an account on CasinoLive or using any of our services, you are deemed to have fully read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these Terms & Conditions, please do not use CasinoLive's services. For any questions, feel free to reach out to our support team.
This document serves as a legal agreement between CasinoLive and each registered member. We always aim to write our terms in plain language to avoid any confusion.
2 Account Registration
To use services on CasinoLive, you must create a personal account. All information provided during registration must be completely truthful and accurate.
- Each individual is allowed only One Account can be opened. Having multiple accounts is strictly prohibited.
- During registration, you must provide your real name, date of birth, and contact details accurately.
- CasinoLive may request a national ID or other supporting documents for identity verification at any time.
- Members are solely responsible for keeping their account password secure.
- Transferring your account or allowing others to use it is strictly prohibited.
If an account is opened using false information, CasinoLive reserves the right to close it at any time and forfeit the remaining balance.
3 Eligibility & Age
CasinoLive only 18 years of age or older for individuals only. Use of the platform by minors is strictly prohibited.
- You must confirm that you are over 18 years of age at the time of registration.
- CasinoLive may request identity verification documents at any time.
- If it is confirmed that a minor is using an account, that account will be immediately closed and all deposited funds will be returned.
A note for parents – Please ensure that your child or teenager cannot access CasinoLive or any other online gaming platform. We strongly recommend using parental control software.
4 Deposit & Payment
CasinoLive supports multiple deposit methods. All payment options are secure and encrypted.
- Minimum Deposit: ৳500 (five hundred BDT).
- Accepted methods: Mobile Pay, Nagad, Rocket, Bank Transfer, and Cryptocurrency (USDT).
- Deposits are usually credited instantly. Bank transfers may take 1–2 business days.
- Deposited funds may only be used for betting and gaming purposes.
- Depositing using another person's payment method is strictly prohibited.
- If a third-party payment is detected, the transaction will be cancelled and the account will be suspended.
CasinoLive never charges any hidden fees on deposits. However, your mobile banking provider may apply their own charges.
5 Withdrawal
Withdrawing winnings is subject to certain rules. CasinoLive always aims to process payments as quickly as possible.
- Minimum Withdrawal: ৳1,000 (one thousand BDT).
- Withdrawals via Mobile Pay and Nagad are typically processed within 1–2 hours.
- Bank transfers may take 1–3 business days.
- Identity verification is mandatory for large withdrawals (৳50,000 or more).
- Withdrawals can only be made to the same payment method used for the deposit.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering conditions have been met.
If any suspicious activity is detected, CasinoLive reserves the right to place withdrawals on hold until the investigation is complete.
6 Bonuses & Promotions
CasinoLive offers a variety of bonuses and promotions. Each offer comes with its own terms, which you should read carefully before accepting.
- Welcome Bonus: Up to 100% match bonus on your first deposit. Minimum deposit ৳500.
- All bonuses have a Wagering Requirements (wagering requirement) applies – typically 15–30 times the bonus amount.
- If the wagering requirements are not met within 30 days of receiving the bonus, the bonus will be forfeited.
- Only one bonus offer can be active at a time.
- The maximum bet amount when using bonus funds is generally capped at ৳500.
- CasinoLive reserves the right to modify or cancel any bonus offer at any time.
CasinoLive reserves the right to void bonuses and investigate accounts on any suspicion of bonus abuse, including claiming bonuses across multiple accounts.
7 Betting Rules
The following rules apply to Sports Betting and casino games on CasinoLive.
- All bets will only be considered valid once they have been confirmed and accepted.
- Once a bet is confirmed, it cannot be cancelled — though the cash out feature may be used if available.
- If incorrect odds are displayed due to a technical error, CasinoLive reserves the right to void the affected bet.
- If a match is cancelled, the bet amount will be refunded.
- If a match in an accumulator bet is cancelled, that selection will be treated as a single bet.
- CasinoLive is not liable for any missed bets due to connection issues during live betting.
8 Prohibited Activities
CasinoLive is committed to maintaining a fair and safe environment. The following activities are strictly prohibited.
- Multiple Accounts creating accounts to claim bonuses.
- Using fraudulent payment methods.
- Using betting software, bots, or any automated methods.
- Attempting to hack an account or steal another person's identity.
- Attempting to influence the outcome of any game.
- Money laundering or any suspicious financial activity.
- Exploiting platform vulnerabilities or technical glitches for unfair advantage.
Involvement in any of the above activities will result in immediate account closure, forfeiture of balance, and referral to law enforcement if necessary.
9 Security & Data Protection
CasinoLive uses industry-leading technology to keep your personal information and financial data secure.
- All data SSL/TLS Encryptionsecured by.
- Financial information is never shared with third parties.
- Accounts are automatically locked when a suspicious login is detected.
- We recommend enabling two-factor authentication (2FA) on your account.
- If unauthorized access to your account is detected, contact CasinoLive Support immediately.
For more details, visit our Privacy Policy Read.
10 Responsible Gaming
CasinoLive believes betting is a form of entertainment — not a source of income. We encourage all members to play responsibly.
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Loss Limit: Betting will automatically stop if losses exceed a set amount.
- Session Timer: Helps you keep track of how long you've been playing.
- Self-Exclusion: You can temporarily suspend your own account for a set period of time.
- Reality Check: Shows a summary of your play activity at set intervals.
If you feel you have a problem with betting, please visit our Responsible Play You'll find detailed help on the page.
11 Account Closure & Suspension
CasinoLive reserves the right to close or suspend any account under the following circumstances.
- Violation of these Terms and Conditions.
- Providing false or misleading information.
- Suspected involvement in fraudulent activity.
- Account inactivity for an extended period (12 months or more).
- As required by court order or government directive.
You may also request to close your account at any time. In that case, any remaining balance will be refunded subject to applicable withdrawal conditions.
12 Changes & Updates
CasinoLive reserves the right to update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or through the platform.
- The effective date of any updated Terms & Conditions will always be shown at the top of the page.
- Continuing to use the platform after updated Terms & Conditions take effect constitutes your acceptance of the changes.
- We recommend visiting this page regularly.
For any questions or complaints, please contact us: support@casinolive.wine